Compared with an in-house SOC (accounting for license, implementation, servers and people), our MDR costs less than 25%, and with the exception of a small provisioning fee, all these are Opex.
Savings are often unclear, hidden in other department costs:
Capex
The benefits of Software-as-a-Service are obvious in taking Capex to Opex. What is less obvious are the massive savings in direct and indirect cost savings on supporting infrastructure.
People
The most significant savings are in people costs – and that include recruitment, training, certification, retention, growth, oversight and retirals.
Support
Software, even delivered as a Service, often has substantial costs associated with implementation – both upfront and incremental, as your IT systems grow and change.
Overprovisioning
We’ve seen that companies generally factor in growth and overprovision – necessary for rapid response to growth. These are significant idle costs and quickly add up.